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Umbrella Multicultural Health Co-op | FAQs
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What’s the difference between a Cross Cultural Health Broker and an interpreter?

A Cross Cultural Health Broker is a bilingual and bicultural health worker from the community they serve. They provide cultural context for Canadian health providers as well as patients, in addition to language interpretation.

Who can become a patient?

Anyone who self-identifies as having cultural or language barriers accessing health services.

Do I have to be a member to be a patient or participate in any programs?

No. Anyone who self-identifies as having language or cultural health barriers can access our services.

What are the benefits of becoming a member?

As a member of our cooperative, you have a direct say in how the organization is run. You can vote on any new governance policies and elect the board of directors, or run yourself.

How do I become a member?

Our membership is open to anyone who self-identifies as having cultural or language barriers accessing health services. There is a short application to fill out which you can download from our website or fill it in at our office. It cost $1 for a lifetime membership.

How do I volunteer with the Umbrella Co-op?

Thank you for your interest in supporting the Umbrella Co-op. Please visit our Volunteer page for current opportunities, or fill out a form for future opportunities.

How is the Umbrella Co-op funded?

We are an independent, non-profit, cooperative community health centre. We support our health services with various foundation and government grants, billing revenues from our clinics, and private donations.

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